You can e-mail us via first check out the Support section to see if the problem can be resolved.If Syncplay does not load on Windows then you probably need to install the Microsoft Visual C++ 2015-2019 Redistributable Package (Download the 32-bit version, i.e. Syncplay might be flagged as suspicious by some anti-malware systems simply because it is niche software downloaded from the Internet but as we are open source anyone can audit our code if they wish to do so. Note: This open source software has been marked as clean by VirusTotal – see release page for links to Windows scans. For MacOS 10.11 & 12 you can use Syncplay 1.6.9 but be aware that macOS 10 is no longer supported by Apple and so may not be receiving security updates.
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